Terms of Service
COMPUTER SERVICE-
SCHEDULING
Regular service hours are Monday — Friday 10 A.M. to 6 P.M. , Saturday 10 A.M. to 4 P.M. Additional charges may be applied for fast response or service outside of standard operating hours.
SERVICE AREA
BlizzardWerks sets the Service Area for all service. If a location lies beyond BlizzardWerks standard Service Area, additional travel charges may apply. To determine if your location is within BlizzardWerks standard Service Area, inquire by calling 1-505-699-0256 for information and applicable travel charges.
ADDITIONAL SERVICES
Must be assesed by BlizzardWerks personnel can be but not limited to one of the following: software installation, software service, memory installation, sound/video card installation, network card installation, modem installation, CD/DVD-RW installation, or CD/DVD-ROM installation.
INSTALLATION AUTHORIZATION
For all services, a person at least 18 years of age must be present during the entire time period services are provided. If no adult is present at the specified agreed time, the service(s) will be canceled and a rescheduling of service(s) can be provided.
RESPONSIBILITY
It is your responsibility to back up all software and data on your computer’s hard drive(s) and/or any other storage devices. BlizzardWerks personnel shall not be responsible at any time for any loss, alteration, or corruption of any software, data, or files.
ACCESS
BlizzardWerks personnel must have access to your residence or business and the computer(s) and/or peripheral(s) to be serviced, your consent and cooperation to enter your home residence or business, a safe working environment/work space, and electrical power. If the BlizzardWerks personnel determines that these conditions have not been met, services can be denied.
HOME THEATER SERVICES-
ADDITIONAL CHARGES
Installers will provide an estimate to you prior to performing work that requires an additional charge. Additional charges, fees and expenses may apply if your location is outside our installation coverage area. Payments for additional charges: C.O.D. payable by personal check only.
CABLE/SATELLITE
For the best results, we recommend scheduling installation of cable or satellite prior to the arrival of your BlizzardWerks personnel, so that BlizzardWerks can ensure proper integration with your existing system.
RESPONSIBILITY
BlizzardWerks personnel will not be held responsible for moving any furniture or valuables. BlizzardWerks personnel will not, under any circumstances, move, alter or install electrical outlets. It is recommended to have necessary electrical work performed prior to service.
INSTALLATION AUTHORIZATION
For all services, a person at least 18 years of age must be present during the entire time period services are provided. If no adult is present at the specified agreed time, a rescheduling of services can be provided.
LABOR ONLY
Installations do not include any parts or accessories (for example, wire, cable, speaker mounts or similar parts).
SERVICE LIMITATIONS
BlizzardWerks reserve the right to refrain from providing any or all services ordered and refund the customer’s payment, wholly or in part, if technical conditions (such as wiring difficulties or physical barriers) or customer requirements are unusual, extensive, or beyond the scope of this service agreement as reasonably determined by BlizzardWerks personnel.
FORCE MAJEURE
If BlizzardWerks personnel’s ability to render services is impaired by circumstances beyond the control of BlizzardWerks, BlizzardWerks may choose not to provide services.
LIMITATION OF REMEDY-
Under no circumstances shall BlizzardWerks be liable to you or any other person for any damages, including without limitation any indirect, incidental, special or consequential damages, expenses costs, profits, lost savings or earnings, lost or corrupted data, or other liability arising out of or related to the services provided by BlizzardWerks or out of the installation, de-installation, use of, or inability to use your computer equipment, hardware, peripherals, or the network as a result of the services provided hereunder.
BlizzardWerks shall not be liable for any failure or delay in performance due to any cause beyond its control. If BlizzardWerks personnel’s ability to render services is impaired by your failure to cooperate or circumstances beyond the control of BlizzardWerks, BlizzardWerks may choose not to provide services. Service can also be denied if dangerous or unhealthy conditions are present including possible code violations. For any un-installation services provided, BlizzardWerks shall not be responsible for repairing any damage or changes made to your residence.